Quick answers about quotes, booking, tracking, customs, insurance, and delivery so you can ship with confidence, reduce delays, and keep costs predictable.
FAQ's
- Home
- FAQs
Most Popular Question & Answer
Share pickup and delivery addresses, cargo details, and mode. We return a live rate and schedule, and you confirm the booking in the same dashboard.
Sea FCL and LCL, air priority and economy, and road or rail across the Globe. We handle general cargo, pallets, cartons, and containers, with dangerous goods on request.
You see live milestones from pickup to proof of delivery, with ETA updates and alerts by email, SMS, and in app.
Yes, we prepare declarations, HS codes, and commercial invoice data, collect approvals, and keep every document attached to the shipment, including digital POD.
We flag risk early, propose reroutes or mode changes, confirm the new ETA before action, and one owner manages the case until delivery.
Rates reflect mode, route, space, fuel, and surcharges. Your quote shows expected costs, including pickup, customs where applicable, and delivery.
Yes, optional door to door coverage issued at booking, with claim support and documentation guidance.
Cutoffs vary by port and carrier. Your quote shows the next available sailings or flights and a realistic door to door ETA.
Yes, API and webhooks are available, plus CSV uploads. Status and documents can sync back to your tools.
Global reach with strong Europe inbound and outbound, Asia import lanes, and North America links by sea, air, rail, and truck.